First criticism sent in to own financing more 6 yrs . old hence was rejected by the QQ and you will enacted so you’re able to FOS

First criticism sent in to own financing more 6 yrs . old hence was rejected by the QQ and you will enacted so you’re able to FOS

Here react we have back record out-of letters to endure that’ll just take a couple weeks. We told you look for you to definitely using my reference connected therefore could possibly get eliminate an energetic situation today from the returning my allowed current email address so you can quixk quid. Its respond I am frightened we need to unlock emails into the go out buy!! That I pointed out they’d maybe not been talking about cases When you look at the time purchase. I happened to be informed in order to band right back easily got read absolutely nothing by next Monday. I was wishing to have been paid out by the next Tuesday. QQ has affirmed this new redress will be repaid inside 1 week of your adjudicators impulse. QQ was in fact a headache but I think new Fos have been tough. My technically grievance I produced about the FOS 6 weeks hence has not yet also come approved. ??

A great that QQ has reconsidered their rejection. And this is what the newest FCA and you can FOS was informing QQ to do.

Email address regarding FOS adjudicators decision so you’re able to support loans 5-nine – QQ disagreed and you can offered even more 2 months in order to disagreement

Letter gotten off FOS claiming ailment is actually into hold. Introduced to own ombudsman informing ombudsman when you look at the means of providing concluding decision and should be received shortly. A lot of time processes but hopefully worth the outcome. Have a tendency to change once ombudsman choice obtained.

Okay therefore i spoke so you can FCO and said my instance was unprecedented! He has got questioned QQ in the event the refund number is sold with away from mode the newest 2011 outstanding equilibrium…zero effect yet ,. His have a look at is you to definitely because has not been stated and since the genuine harmony due isnt in so far as i thought that QQ try overlooking they since if they need to think about the almost every other money they will owe myself a lot more

I have only become assigned an adjudicator to have my personal QuickQuid complaint, they truly are waiting for new data files off QuickQuid and also have offered them 14 days, create it usually respond contained in this the individuals 2 weeks?

Disappointed in order to let you down however, QQ got before the 15th May to help you respond to my personal criticism pursuing the adjudicator conformed inside my favour. More than 2 months afterwards as well as the adjudicator provides chatting with me claiming she actually is she waiting for these to respond.

Disappointed if this could have been questioned before….. So after over annually I finally provides my benefit regarding the newest adjudicator in the my personal loans which have quickquid and poundstopocket.

New 8% attract exactly how is the fact calculated? can it be 8% every year on day We finished purchasing into time it accept my complaint?

their worded…. spend attract of 8% easy a year towards all the refunds regarding day out-of commission into the time regarding settlement?

Easily realize brand new earlier finance you to FCO support that are beyond your time frame but QQ is actually discounting, also removing the latest a fantastic harmony it might be an additional ?872

Little update – ailment signed beginning of 2016. In the long run am into the a waiting line having a last ombudsman decision:-) qq decided having adjudicator which could evaluate elderly loans however, disagreed find more information they need to refund!? Other spanner in the works – FOS mentioned that QQ have demostrated my personal file which shows we are obligated to pay her or him a thousand. Talked so you’re able to QQ who confimed its data files tell you i never paid down. I’ve discovered verification that i completely repaid through Mackenzie Hallway debt collection. Provides sent QQ credit history and verification away from Mackenzie. In hopes they upgrade file in the near future to make sure that people redress is paid down right to me and never swolled up with amount they feel i owe. Anyone otherwise been in that it condition?